Access, equality & inclusion with ELCI

Guidance Paper: Turning the Remote Access Revolution into Reasonable Adjustments

An unexpected outcome of COVID-19 has been the ‘remote access revolution’, in which remote working and online meetings have suddenly become the norm. While this has increased accessibility for people with ELCI in areas such as work, higher education, politics and civic life, many are concerned the option will not continue beyond the pandemic. This would be particularly unacceptable since this form of access is a legal requirement – considered a ‘reasonable adjustment’ under the Equality Act 2010 – although it is one disabled people have long been denied.

London based HEAR Network commissioned Chronic Illness Inclusion to carry out an online questionnaire-based research among ELCI communities in the UK in order to produce this guidance document on including disabled people in face-to-face meetings using videoconferencing technology.

Click on the image below to download a copy of our guidance.










Remote Researchers: Learning from experts-by-experience in digital inclusion

The chronic illness community is invisible to society and to policy-makers – the people who make decisions about our lives. To counteract this, the Chronic Illness Inclusion Project has developed a unique research practice. This practice reaches people who cannot participate in traditional face-to-face focus groups, such as those who are housebound or bedbound. This guide sets out how that research practice works through extended online focus groups, allowing the voices of people with energy limiting chronic illness to be heard for the first time. We hope sharing this practice will allow other researchers to make their research more inclusive of people with ELCI.

Click on the image below to download a copy of our report.